Testimonials

Our customers can’t believe how clean their carpets and upholstery are! 


“We have worked with 1st Class Service, Inc. for over fifteen years.  Claude and his crew are professional, trustworthy and efficient, gaining high praise from many customers throughout our long working relationship.  We look forward to continuing our working relationship in the future with 1st Class Service, Inc.”

Best regards,
ELITE CONTRACTORS, INC.
Mark I. Williams, Sr.
President


“As a manager of seven Class-A commercial office buildings in Metro Detroit, it is essential for me to maintain a clean and safe environment for our tenants and visitors. I have relied on 1st Class Carpet Cleaning & Restoration for more than three years for cleaning all the high-traffic hallway carpets, difficult stains inside tenant suites, and for emergency cleanup after water leaks.  When other companies failed to get our carpets clean, 1st Class was able to make them like new again.  Now, they are the only carpet cleaning/restoration company that I call. “

Sincerely,
Michael Curlett
Property Manager
JFK Investment Company, LLC.


“The first thing that comes to mind about 1st Class Carpet and the staff there is reliability, convenience and professionalism! Claude and his staff always go above and beyond to work with our crazy business schedule. With running a banquet facility, there are many times that you need immediate service after a weekend full of events and Claude and his staff are just the people to call. They will rearrange their schedule to accommodate your needs and do it with a smile. Not to mention the quality of service and knowledge that Claude and his staff have. There have been many times that we have had unknown stains and Claude knows just the right solution and tools for the job. I can’t say enough about this company and staff and I highly recommend 1st Class Carpet for any work or home carpet needs.”

Andrea
One Under Bar and Banquet


“Very professional and did a great job. Was on time and did exactly what they agreed to and did a real great job in removing some spots that a previous company could not remove.”

– Sheldon A., West Bloomfield MI


“I am very pleased with the carpet cleaning job performed by Claude. He called prior to his visit to confirm the appt. and arrived on time and ready to work. I’ve used two other companies in the past and I thought they did a good job…wow, was I mistaken! I plan on having my ducts cleaned in the near future!!!!”

– Kelley E., Farmington MI


“I was extremely happy with the professionalism and expertise of this business. They did a fabulous job on my carpets and chairs. They arrived the day after I called and they did the job quickly. This is a friendly and professional business. I will hire them again and I highly recommend them for carpet and upholstery cleaning.”

– Cindy B., Livonia MI


“Excellent job! My carpet takes a beating from my 5 animals; a cleaning was long overdue. I’m so happy with the finished look and the fresh smell. The cleaning chemicals are pet safe too! Which is a must for me 🙂 I will be getting my carpet cleaned from this company again.”

– Kelly B., Southfield MI


“You’ll just be amazed with the technology. We had 3 bedrooms, a hallway and a living room cleaned and it took less than an hour. The carpet in all areas was cleaned thoroughly and they were dirty. I wouldn’t use any other carpet cleaning company in the future.”

– Kathryn H., Dearborn Heights MI


“They handled the entire process in a very professional manner. They called me right away when I sent the request in, quoted a fair price and called ahead on the morning of the job. My carpets look wonderful and we are very appreciative of a job well done!”

– Deborah D., Northville MI


“Excellent communication with us. We felt comfortable that they were giving attention to the best cleaning method for our sectional sofa. Excellent cleaning job. The sofa looks much brighter and vibrant. A good experience all around.”

– Gary P., Farmington MI

I have used 1st Class for both a commercial building and our home. Both experiences were great! I thought our carpet at home was past the point of no return, but they did an amazing job. Pet stains and heavy traffic areas look so great. They are super responsive and timely. A great local small business! I would highly recommend.
Lori G.
1702495785
Great company, great owners. They always do a thorough carpet cleaning.
Cherie M.
1697816131
Excellent service. They really know there stuff when it comes to cleaning carpet and couches. Friendly staff. Very reasonable prices. Thank you.
Dawn M.
1697748812
Ginny and Claude came on short notice. They did a great job.
Karen W.
1696942876
I could not be happier with our cleaning service from 1st Class! From my first call, Ginny worked with me to optimize the timing of our cleaning with other work being done, and all communication from there was clear and thorough. Claude and Ginny are genuinely nice people and were a pleasure to work with during the cleaning. They clearly know their stuff and stand behind their work. Results were my formerly bedraggled 9 year old carpets looking brand new and a company I will definitely use again and recommend to others.
Sarah C.
1690119577
This Company did a fantastic job on our 30+ year old carpet that just won't wear out! While we were moving furniture back afterward, I noticed a strip in a traffic area that didn't look quite right. When I contacted them, they were back out within a few hours and promptly took care of the issue!
Sue G.
1689009954
Awesome company, my furniture looks amazing. They were clean and professional. Also, on time and went right to work!
michele G.
1686777573
I saw their google reviews and called them for carpet cleaning. Very professional and the best carpet cleaners I have ever had and very reasonable prices. 😊😊😊
Sneha P.
1683569131
Very professional, polite, the carpets looked and smelled wonderful!
Christine L.
1680714897
I called him on Saturday to clean my couch and my chair and they came out on Sunday and did an awesome job. I will be using this company again
Tina S.
1670174552
This company is amazing! I highly recommend them! They were on time and super friendly and did an amazing job! Great experience!
Grace S.
1669998431
Team just left moments ago after carpet cleaning. House looks much better already. They got out stuck on stains. Highly recommend them. After using others, they are now our go to carpet cleaning crew.
J. A.
1669062636
Are use this company for air duct and dryer vent cleaning services. The team was extremely professional and courteous and informed me of any concerns with my events. I was very happy with the quality of the service and the duration.
Heather S.
1665590843
1st Class is exceptional. Extremely responsive, courteous, thorough and on time. Definitely recommend! THANK YOU!
Lindsay G.
1648652425
Wow 1st class is their name for a reason. I had the vent cleaning, carpet cleaning and upholstery cleaning services done today. They did such a thorough job in 2.5 hours for a 2500 sqft house, very nice owners (husband/wife) team that show up and WORK. Very satisfied.
Caitlin S.
1641858200
Hung up the phone and they were at our front door in minutes. Toilet leaking all over wet carpet.
Chris J.
1640989535
My 2 dogs got skunked last night. We cleaned up everything we could ourselves but our main rug i couldnt get the smell out. I called 1st class and HANDS DOWN the FASTEST SERVICE IVE EVER GOTTEN. Lucky for me they live down the road and were here at my house 15 mins later. Totally professional, got rid of the smell and so understanding and helpful.Im passing there information on to all my neighbors and friends because you dont get service like they provide anywhere else!!!Thanks again for everything!!!!
Kyle O.
1623725676
Would recommend this company. On time and courteous. Excellent job on my carpet which was extremely dirty looks great now.
Dorothy M.
1596575255
They were fabulous! They were early and got some nasty stuff out. Thank you so much.
Laura Y.
1596123532
We have a carpet that was the best quality at the time, but is 30 years old. It had so many stains, I was sure they were permanent. The owners showed up with state of the art equipment and 'steam' cleaned, not hot water clean, and got almost every stain and mark out of this old carpet. It honestly looks like new. The only stain remaining was because it was actual wood stain and you have to replace the carpet with that much damage. The steam allows you to walk on the carpet in 6 hours instead of the usual 24. We are selling this house and the carpet was the only sore spot, but not anymore. I will recommend this company to family and friends with a clear conscience.
Tom T.
1592497106
On time. Easy to contact and schedule appointment. The carpet looks great!
Carla P.
1581952818
Very professional. Did a great job. They are the only carpet cleaning company I use.
Absolutely awesome experience! I needed anti-microbial cleaning for a guest coming with severe allergies. They arrived promptly, were fast and efficient and I’ll recommend them all day long.
Ann I.
1573670193
Excellent, thorough duct and carpet cleaning. Will definitely use them again!
Dawn B.
1569964746
Did a first-class job on time and very professional. No pricing games just a good honest job at a good fair price.
El C.
1568312423
Claude was a great guy and too informative. He explained me of every bit of the services that he was doing. I would definitely try him all the time and would recommend him :-)
Chinmaya J.
1559408092
After our crawlspace flooded due to a frozen pipe, we could not have asked for a better experience or better service than what Claude provided. One of the perks of a small town and local business - we called in the later evening hours on a weeknight, expecting to get voicemail and/or be told we would have to wait a couple days, but Claude was there with a pump within 20 minutes! A good 2-3 feet of water was pumped and gone by the next morning allowing us to quickly get our pipe fixed and boiler up and running so we could heat our house. Claude brought a blower over, checked in with us regularly, and finalized his part by spraying to prevent mold. Friendly, knowledgeable, and more than fair in pricing. We highly recommend this local small business!
Jessica L.
1550066887
They are the best .fast and professionalTotally would recommend.
Cid C.
1547743551
Very knowledgeable and arrived right on time. Happy with cleaning and would highly recommend. Plan to use again.
James B.
1547386898
1st class carpet cleaning lives up to its name! Great work and left us with clean carpet and furniture that we thought needed to be replaced! All at affordable pricing and friendly service.
Robert P.
1544525846
These gentlemen were very professional! They really know their craft!
Tina B.
1544279514
Excellent service and quality work and did two of our rugs for free!!
Kate B.
1544057844
Very professional, attention to detail and customer service oriented. Recommend this company highly.
Karen W.
1543934066
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